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Legal & Policies

Everything you need to know about using SoulSlates.

Terms and Conditions

1. Acceptance of Terms

By accessing or using the SoulSlates mobile application, website, or related services ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the Service. SoulSlates reserves the right to modify these terms at any time. Continued use of the Service after updates constitutes acceptance of the revised terms.

2. Description of Service

SoulSlates is a social media platform that allows users to:

  • Upload and share short-form videos and images
  • Discover content through a personalized feed
  • Interact with other users through likes, comments, and shares
  • Participate in communities and private groups

Some content may be publicly accessible on the web, while other content is restricted to in-app viewing depending on the creator's visibility settings.

3. User Accounts

To access certain features, users must create an account. Users agree to:

  • Provide accurate information
  • Maintain the security of their account
  • Be responsible for all activity under their account

SoulSlates reserves the right to suspend or terminate accounts that violate these terms.

4. Content Visibility

SoulSlates supports multiple visibility levels for user content:

  • Public Web: Accessible publicly and may appear on shareable web pages
  • Public App: Visible only within the SoulSlates application
  • Group: Visible only to members of a specific group
  • Private: Visible only to the content owner

Users are responsible for selecting appropriate visibility settings when posting content.

5. User Content

Users retain ownership of the content they upload. By posting content on SoulSlates, users grant SoulSlates a non-exclusive, worldwide, royalty-free license to:

  • Host and store the content
  • Display the content within the platform
  • Distribute the content based on platform features such as feeds and recommendations

This license ends when the content is deleted, except where copies remain for backup or legal purposes.

6. Prohibited Content & Fraud Policy

Users may not upload or share content that:

  • Violates copyright or intellectual property rights
  • Contains illegal material
  • Promotes violence, harassment, or hate
  • Contains spam, scams, or deceptive practices
  • Infringes on the privacy of others

Fraud Policy: SoulSlates reserves the right to permanently suspend accounts and forfeit all accumulated earnings if artificial engagement, bot activity, view-farming, or fraudulent referrals are detected.

7. Advertisements, Promotions & Referrals

SoulSlates may display advertisements within the application. Users may voluntarily view ads to receive rewards.

Referral Program: SoulSlates offers a "Refer & Earn" program. To prevent fraud, referral bonuses are strictly contingent upon the referred user registering with a completely unique Email address, Phone number, and Device ID. SoulSlates reserves the right to withhold referral payouts or suspend accounts if automated scripts, emulators, or duplicate devices are detected attempting to manipulate the referral system.

8. Rewards, Earnings, and Withdrawals

SoulSlates allows users to earn Coins through engagement, streaks, and leaderboards, which can be withdrawn for real currency.

  • Withdrawal Eligibility: To be eligible for a withdrawal, a user must accumulate a minimum balance of 500 Coins (₹500) AND have logged at least 7 days of activity on the SoulSlates platform.
  • KYC Verification: Users must complete identity verification (KYC), which requires submitting a valid PAN and completing UPI verification, before any withdrawal requests are processed.
  • Tax Declaration: Users are solely responsible for declaring income earned through SoulSlates rewards under applicable tax laws. Indian law requires Tax Deducted at Source (TDS) in some cases; SoulSlates reserves the right to deduct applicable TDS from your withdrawals as required by the Government of India.

9. Content Moderation

SoulSlates may review or moderate content to maintain community standards. Some content may undergo limited distribution or algorithmic testing before wider visibility. SoulSlates reserves the right to remove or restrict content at its discretion.

10. Termination

SoulSlates may suspend or terminate access to the Service if users violate these terms or applicable laws. Users may stop using the Service at any time.

11. Limitation of Liability

SoulSlates provides the Service "as is" and makes no guarantees regarding availability or uninterrupted access. To the maximum extent permitted by law, SoulSlates shall not be liable for indirect or consequential damages arising from use of the Service.

12. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where SoulSlates operates.

Privacy Policy

1. Introduction

SoulSlates respects your privacy and is committed to protecting personal data. This Privacy Policy explains how information is collected, used, and protected when you use the SoulSlates platform.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Username, Email address, Phone number, and Profile information.
  • Device & Verification Data: Hardware model, operating system, unique device identifiers (Device IDs), and mobile network information. (Note: Device IDs, emails, and phone numbers are specifically collected and cross-referenced to verify unique users for our Referral Program and prevent fraud).
  • Usage Data: Content interactions, Watch time, and App activity.
  • Uploaded Content: Videos, images, captions, and other media.

3. How We Use Information

Information may be used to:

  • Provide and improve the Service
  • Personalize content feeds and recommend relevant content
  • Verify identity and device uniqueness for promotional payouts (e.g., Refer & Earn bonuses)
  • Prevent abuse, fraud, or spam
  • Deliver advertisements

4. Content Visibility and Sharing

Users control how their content is shared. Some posts may be publicly accessible if the creator enables web sharing. Other posts may remain accessible only within the app. Public web posts may be viewable by anyone with the link.

5. Data Security

SoulSlates uses reasonable security measures to protect user data. However, no internet service can guarantee complete security.

6. Data Retention

User data may be retained while accounts remain active and for a limited time afterward for operational or legal purposes.

7. Third-Party Services

SoulSlates may use third-party services such as cloud infrastructure, analytics providers, and advertising networks. These providers may process data in accordance with their own privacy policies.

8. Children's Privacy

SoulSlates is not intended for children below the minimum age required by applicable laws. If we become aware that data from a child has been collected improperly, it will be removed.

9. Changes to This Policy

SoulSlates may update this Privacy Policy periodically. Users will be notified of significant changes through the app or website.

Content Moderation Policy

SoulSlates is committed to maintaining a safe and respectful environment for all users.

1. Moderation Methods

Content on SoulSlates may be moderated using a combination of:

  • Automated detection systems
  • Algorithmic content review
  • User reporting tools
  • Human moderation teams

Some newly uploaded content may initially be shown to a limited audience to evaluate engagement and potential policy violations before wider distribution.

2. Content Removal

SoulSlates may remove or restrict content that violates platform rules, including but not limited to:

  • Illegal activities
  • Harassment or bullying
  • Hate speech
  • Explicit or adult content not permitted by platform policies
  • Copyright violations
  • Spam or misleading content

SoulSlates reserves the right to remove content or suspend accounts at its discretion.

3. User Reporting

Users may report content they believe violates platform rules. Reported content may be reviewed and appropriate action may be taken.

DMCA Safe Harbor Policy

SoulSlates complies with applicable copyright laws and responds to valid Digital Millennium Copyright Act (DMCA) notices.

1. Filing a DMCA Notice

If you believe your copyrighted work has been used on SoulSlates without permission, you may submit a DMCA notice including:

  • Identification of the copyrighted work
  • Identification of the allegedly infringing content
  • A statement of good faith belief that the use is not authorized
  • Contact information of the complainant

Upon receipt of a valid notice, SoulSlates may remove or disable access to the content.

2. Counter Notification

If you believe content was removed in error, you may submit a counter-notice. SoulSlates may restore the content if the dispute is resolved.

User Data Deletion Policy

Users have the right to request deletion of their personal data.

1. Account Deletion

Users may delete their account through the application settings where available. Deleting an account may result in removal of:

  • Profile information
  • Uploaded content
  • Associated activity history

2. Data Retention After Deletion

Some information may be retained for a limited period for:

  • Security and fraud prevention
  • Legal compliance
  • Backup systems

Such data will be deleted once retention is no longer necessary.

3. Deletion Requests

Users may also request data deletion by contacting the SoulSlates support team through the official support channels.

Advertising and Monetization Disclosure

SoulSlates may display advertisements and sponsored content within the platform.

1. In‑Feed Advertisements

Advertisements may appear within the content feed and may resemble regular posts but will be labeled as "Sponsored" or "Ad".

2. Rewarded Advertisements

Users may optionally watch advertisements in exchange for platform rewards such as coins, boosts, or other in‑app benefits. Participation in rewarded advertisements is voluntary.

3. Creator Promotions

Creators may choose to promote their own content through available promotional tools. Promoted content may receive increased visibility within the platform.

4. Third‑Party Advertising

SoulSlates may work with advertising partners to deliver relevant advertisements. These partners may use limited information such as device or usage data to deliver ads.

Community Guidelines

SoulSlates aims to foster a positive and creative community. Users are expected to follow these guidelines when creating and sharing content.

1. Be Respectful

Users must not engage in harassment, bullying, or abusive behavior.

2. No Hate Speech

Content that promotes hatred or discrimination against individuals or groups based on protected characteristics is not allowed.

3. No Illegal Content

Content that promotes illegal activities or violates laws is prohibited.

4. Protect Privacy

Users must not share private or confidential information about others without permission.

5. Authentic Content

Spam, scams, impersonation, or misleading content is not permitted.

6. Respect Intellectual Property

Users must only upload content that they have rights to use.

Violations of these guidelines may result in content removal, account restrictions, or permanent suspension.